Every building. A different brief.

Start with the building use. Then define the solution.

Elevaya works on lift, escalator and moving walkway enquiries for homes, residential and commercial buildings, education, healthcare, retail, transport, hospitality and other uses across all seven Emirates. Our scope includes design coordination, assembly, installation, repairs, modernization and AMC. Equipment, responsibilities and programme are defined after reviewing requirements and surveying the site.

Home lifts and villas

For private homes and villas, start with everyday users, the floors to connect and the relationship between the lift and living spaces. We review new-build and existing-property enquiries, including design, installation, repairs and ongoing maintenance. Space and accessibility requirements are assessed for the selected equipment.

Briefing question: What drawings, entrance positions and finish preferences should I bring to the survey?

Residential buildings and apartment blocks

Building lifts serve residents, visitors and day-to-day property operations. The brief should identify the building layout, number of units, floors and existing lift arrangements. For occupied buildings, discuss access during installation or modernization and how the proposed maintenance contract will be managed by the owner or facilities team.

Briefing question: How will work access, resident communication and handover be coordinated?

Commercial buildings, offices and mixed-use properties

Commercial lift enquiries should explain the different users and activities in the property, including office arrivals, visitors and service movement. Share the consultant brief and any requirements for access control or building-system interfaces. The need for lift grouping or specialist traffic assessment is reviewed rather than assuming one standard configuration.

Briefing question: What operating pattern and consultant requirements should the lift proposal address?

Schools, colleges and universities

Education projects involve students, staff, visitors and campus operations. Describe the teaching buildings, routes between levels, accessibility priorities and periods when work can take place. Lift and escalator selection follows the actual campus brief; installation, upgrades and AMC arrangements must account for site access and the institution’s operating calendar.

Briefing question: Can survey and project access be coordinated with the school or university timetable?

Hospitals, clinics and healthcare buildings

Healthcare lift planning starts by distinguishing passenger, staff, service and patient-transport requirements. If a bed or stretcher lift is needed, provide the actual equipment dimensions, intended movement and consultant specification. These requirements must be assessed for the specific project; a general passenger-lift description does not establish suitability for patient transport or specialist clinical use.

Briefing question: Which bed, stretcher, staff and service routes must be included in the technical brief?

Shopping malls, retail and supermarkets

Retail projects can combine passenger or panoramic lifts, escalators and moving walkways. Explain the customer routes, tenant-service needs and whether trolleys or other equipment are intended. The suitability of each equipment combination is confirmed in the specification. Discuss working areas and access arrangements for an operating mall before planning repairs or modernization.

Briefing question: Which routes need lifts, escalators or walkways, and what happens during planned works?

Airports, stations and transport facilities

We accept enquiries for lift, escalator and moving walkway work in airports and other transport facilities. Share the operator’s specification, passenger and luggage routes, access restrictions and required service arrangements. Tender eligibility, operator approvals, equipment suitability and any specialist requirements must be confirmed before an accepted scope. No airport appointment or completed airport project is implied by this service category.

Briefing question: What operator specifications, procurement conditions and access permissions apply?

Hotels, restaurants and hospitality properties

Hospitality properties may need separate guest, staff and goods movements. Distinguish passenger lifts from goods-only dumbwaiters, and describe kitchen, housekeeping and service routes. Cabin design and finishes belong alongside the installation and maintenance scope, with work arrangements discussed around the property’s operations.

Briefing question: How should guest movement and back-of-house service needs be separated in the brief?

Warehouses, industrial and public-use buildings

For goods or freight lift enquiries, describe the items, loading method, dimensions and intended users; the load rating is determined for the proposed equipment. Public venues, leisure facilities and other building uses can also be discussed. Specialized applications are reviewed against their actual requirements, not treated as interchangeable with a home or passenger lift.

Briefing question: What is being moved, how is it loaded, and who is intended to use the equipment?

From design to ongoing service.

Share the location, building use and drawings or asset list with our team. For existing equipment, include the brand, model and available service history. All quotations follow a technical site survey; approvals and suitability for specialized use are not assumed before review.

• Maintenance, repairs and AMC
• Cabin design, finishes and modernization
• Service across all seven Emirates