01 — Describe the home.
Record whether the property is new or existing, its general location and the floors you want to connect. Gather current drawings if you have them. Do not enter restricted spaces to obtain measurements.
- Building type and project stage
- Desired entrances and connection between rooms
- Available drawings and their revision dates
02 — Explain the priorities.
Describe who will use the lift and any access needs you want the project team to consider. Note design preferences, but keep the final equipment choice open until suitability has been reviewed.
03 — Compare the whole proposal.
Ask for equipment, installation, building-work responsibilities, exclusions, handover documents and aftercare to be distinguished. Record your questions next to each quotation so that differences in scope are visible.
04 — Keep a decision record.
Write down the agreed requirements and changes as the project develops. A planning checklist is not a structural assessment, regulatory approval or final lift specification.
05 — Use a simple project-brief template.
Copy these headings into your notes and leave unknown items marked “to be assessed”. You do not need to choose a drive system or guess dimensions to make the first enquiry. Share drawings only when you have permission; omit personal or confidential information that is not needed.
- Property location and new-build or existing-home status
- Floors to connect and preferred entrance positions
- Who will use the lift and the access priorities to review
- Current drawings and design references, if available
- Household access restrictions during potential works
- Main questions for the survey and the site-access contact
06 — Turn preferences into survey questions.
For example, a homeowner may want to connect a living floor with an upper bedroom and keep a preferred interior finish. This is an illustrative brief, not an Elevaya project claim. Ask which positions can be assessed, how entrances meet the rooms and what building changes may be involved. The survey should clarify constraints before a particular model is chosen.
07 — Read quotation rows side by side.
For each proposal, record “included”, “excluded” or “needs clarification” against the same headings. If a model, stop arrangement or finish changes, note that difference before comparing totals. Elevaya provides quotations only after a technical site survey; a planning discussion is not a priced offer.
- Equipment model and agreed arrangement
- Supply, delivery, assembly and installation
- Civil and electrical work responsibilities
- Cabin finishes, doors and operating panels
- Testing, inspection coordination and handover records
- Warranty terms, maintenance and separately quoted work
08 — Resolve open items before committing.
Keep a dated list of the questions, the person responsible and the written answer. Ask what information remains outstanding and which decisions depend on it. An unconfirmed programme, assumed building permission or unknown scope item should remain visible rather than being treated as agreed. The online brief builder can organise your enquiry, but does not book a survey or send it automatically.
Questions, answered.
Should I measure a lift shaft myself?
Do not enter restricted or unsafe spaces. Share existing authorised drawings and information you already have. Technical measurements and suitability need the responsible project team’s assessment.
Can I get a quotation before the survey?
No. Elevaya’s policy is to issue all quotations only after a technical site survey. Initial messages and photographs help prepare that review.
How should I compare two different home-lift models?
Compare the proposed use, usable space, entrances, building requirements, finishes and ongoing service as well as the equipment identity. Record differences explicitly; matching floor counts alone does not make proposals equivalent.
Equipment suitability, service availability and site-specific requirements must be confirmed for each project.
